Business - Office Technology Certificate
Business - Office Technology Certificate
West Burlington Campus, Online, and select courses available at the Keokuk Campus
Program Information
The Office Technology certificate provides exposure to commonly used office devices, methods, and software programs. Students will get hands-on training using simulated projects in the classroom or online.
Summary Sheet
The summary sheet provides a program overview and other information.
Curriculum Sequence
| Fall I | Course Title | Credit |
|---|---|---|
| ADM-103 | Office Technology | 2 |
| ADM-162 | Office Procedures | 3 |
| CSC-110 | Introduction to Computers | 3 |
| TOTAL CREDITS | 8 |
ADM-103 - Office Technology
|
Lecture: 1 |
Lab: 1 |
Credit: 2 |
This course provides in-depth and practical use of calendaring/scheduling systems, voice recognition software, advanced email functions and the Internet as a research tool. Common office technology including video conferencing, projection, copiers, faxing, scanning, transcription, 10-key calculating and multi-line phone systems will be presented and practiced in multiple settings.
ADM-162 - Office Procedures
|
Lecture: 3 |
Credit: 3 |
This course provides an understanding of the concepts, skills, procedures and professional image needed for employment in an office environment. Introductory topics include operational and supervisory functions, telephone and teleconference procedures, scheduling, travel arrangements, meeting and event planning, mail and shipping procedures and ethics and professionalism. Students use problem solving techniques and decision making experiences in a team environment.
CSC-110 - Introduction to Computers
|
Lecture: 3 |
Credit: 3 |
This course provides an introduction to computer concepts. The student will use the Windows operating system, presentation software, electronic spreadsheet software, database management software and word processing software. Microcomputer hardware and software as well as the processing concepts associated with each will be discussed. The course will also include information on file management, the Internet, virus protection and e-mail basics as applicable to the academic world as well as the business environment. Lab time outside of class is required to complete projects.
Trisha Hopper - Professor - Business
Email: thopper@scciowa.edu
MBA, Quincy University
BA, Western Illinois University
AA, Carl Sandburg College
Renee Smith - Professor - Business
Email: rsmith1@scciowa.edu
MBA, Grand Canyon University
BA, Buena Vista University
AA &AAS, Southeastern Community College


