Business Administration: Office Management -Certificate, Diploma, AAS

Curriculum Sequence

Fall Semester I Course Title Credit
ADM-103 OFFICE TECHNOLOGY 2
ADM-117 KEYBOARDING AND DOCUMENT PRODUCTION 3
ADM-133 BUSINESS MATH AND CALCULATORS 3
ADM-162 OFFICE PROCEDURES 3
ENG-131 BUSINESS ENGLISH 3
SMM-108 SOCIAL MEDIA ENGAGEMENT 3
TOTAL 17
Spring Semester I Course Title Credit
ADM-120 ADVANCED DOCUMENT PRODUCTION 3
ADM-171 RECORDS MANAGEMENT 2
BUS-121 BUSINESS COMMUNICATIONS 3
BUS-931 JOB SHADOW 1
CSC-110 INTRODUCTION TO COMPUTERS 3
HUM-287 LEADERSHIP DEVELOPMENT STUDIES 3
TOTAL 15
Fall Semester II Course Title Credit
ADM-230 INTEGRATED OFFICE PROJECTS 3
MAT-110 MATH FOR LIBERAL ARTS 3
SOC-114 CONFLICT RESOLUTION IN THE WORKPLACE 3
SPC-112 PUBLIC SPEAKING 3
Take 1 of 2 courses:
ACC-111 INTRODUCTION TO ACCOUNTING 3
LGL-173 LEGAL ASSISTANT LITIGATION 3
Take 1 of 2 courses:
ACC-332 COMPUTER ACCOUNTING - QUICKBOOKS 2
ADM-198 LEGAL TERMINOLOGY 2
TOTAL 18
Spring Semester II Course Title Credit
ADM-235 ADVANCED INTEGRATED OFFICE PROJECTS 3
BUS-290 EMPLOYMENT SEARCH/WORKPLACE SUCCESS 1
BUS-932 BUSINESS INTERNSHIP 3
Take 1 of 2 courses:
BUS-180 BUSINESS ETHICS 3
LGL-280 LEGAL CASE STUDIES 3
Take ADM-186 and PRL-284 together or MGT-101:
ADM-186 LEGAL DOCUMENTS 2
PRL-284 LEGAL ETHICS 2
MGT-101 PRINCIPLES OF MANAGEMENT 3
TOTAL 12-13

ADM-103 - OFFICE TECHNOLOGY

Lecture: 1

Lab: 2

Credit: 2

This course provides in-depth and practical use of calendaring/scheduling systems, voice recognition software, advanced email functions, and the Internet as a research tool. Common office technology including video conferencing, projection, copiers, faxing, scanning, transcription, 10-key calculating, and multi-line phone systems will be presented and practiced in multiple settings.

ADM-117 - KEYBOARDING AND DOCUMENT PRODUCTION

Lecture: 2

Lab: 2

Credit: 3

A fundamental course in developing keyboarding skills for business and personal use. Students use Microsoft Word to learn proper formatting of office letters and memos, business and academic reports, tables, newsletters, flyers and graphics. Proper keyboarding technique, accuracy and speed building are emphasized.

ADM-133 - BUSINESS MATH AND CALCULATORS

Lecture: 3

Credit: 3

This course will focus on the use of 10-key calculators to review arithmetic fundamentals and solve common business problems, including banking, payroll, weights and measurements, percentage, commissions, discounts, mark-ups, interest, borrowing by business, consumer credit, sales taxes, property taxes, income taxes, and insurance. Prerequisite:  Meet minimum test score requirements.

ADM-162 - OFFICE PROCEDURES

Lecture: 3

Credit: 3

Duties, responsibilities, and personal qualifications of the office worker are emphasized. Efficient work procedures in completing common office tasks, office environment and personal development are typical areas studied.

ENG-131 - BUSINESS ENGLISH

Lecture: 3

Credit: 3

This course teaches the fundamentals of written communication with focus on the elements of effectively written business documents. The emphasis is on the development of writing skills through a) exercises in grammar, mechanics, usage, and spelling and b) application of these skills in a variety of written business documents. Prerequisites: Meet minimum placement test score requirement or a minimum grade of C- in ENG-061. No waivers.

SMM-108 - SOCIAL MEDIA ENGAGEMENT

Lecture: 2

Lab: 2

Credit: 3

This course explores the history of social networks and introduces students to social media for organizations. It provides students opportunities to implement the use of social media tools as part of a marketing strategy and work with social media analytic tools.

ADM-120 - ADVANCED DOCUMENT PRODUCTION

Lecture: 1

Lab: 4

Credit: 3

Students use Microsoft Word to create office documents and apply advanced formatting and production techniques including mail merge, header/footer manipulation, report generation and custom formatting. Standard formats of advanced tables, agendas, minutes, itineraries, news releases, resumes and medical and legal documents are learned, and online collaboration is introduced. This class continues to emphasize proper keyboarding technique, accuracy and speed building.  Prerequisite: ADM-117.

ADM-171 - RECORDS MANAGEMENT

Lecture: 1

Lab: 2

Credit: 2

This course is designed to familiarize students with alphabetic, numeric, geographic and subject filing systems. Both manual and electronic systems will be utilized. Prerequisite: ADM-117 or CSC-110.

BUS-121 - BUSINESS COMMUNICATIONS

Lecture: 3

Credit: 3

Designed to help the student develop effective communication techniques necessary for general business messages. The course emphasizes application of these techniques through the composition and keyboarding of letters, memos, reports and some oral presentations. 

BUS-931 - JOB SHADOW

Lecture: 0.75

Lab: 1

Credit: 1

This experience provides an opportunity to learn and practice basic office skills through job shadowing sessions with an approved business. Students will spend a minimum of 14 hours over the course of the semester observing and participating in the operations of various types of office settings. Class discussions will include goal-setting and continuous improvement based on these experiences. Opportunities to network with an area business and business professionals will be provided.

CSC-110 - INTRODUCTION TO COMPUTERS

Lecture: 3

Credit: 3

This course provides an introduction to computer concepts. The student will use the Windows operating system, presentation software, electronic spreadsheet software, database management software and word processing software. Microcomputer hardware and software as well as the processing concepts associated with each will be discussed. The course will also include information on file management, the Internet, virus protection, and e-mail basics as applicable to the academic world as well as the business environment. Lab time outside class is required to complete projects.

HUM-287 - LEADERSHIP DEVELOPMENT STUDIES

Lecture: 3

Credit: 3

This course is designed to provide emerging and existing leaders the opportunity to explore the concept of leadership and to develop and improve their leadership skills. The course integrates readings from the humanities, experiential exercises, films/videos and contemporary readings on leadership.

ADM-230 - INTEGRATED OFFICE PROJECTS

Lecture: 1

Lab: 4

Credit: 3

This course is designed to enhance and reinforce software skills through project-based activities by extensive use of integrating applications. Students complete projects that represent what is required in an actual business environment. This class will develop teamwork, creativity, decision making and critical thinking skills as will be experienced in the office setting. Software used includes Microsoft Word, Excel, Access, PowerPoint, Publisher and the Internet. Continued emphasis on proper keyboarding technique, accuracy and speed building. Prerequisites: ADM-120.

MAT-110 - MATH FOR LIBERAL ARTS

Lecture: 3

Credit: 3

Math for Liberal Arts is a survey course for students who have little background in mathematics. Topics include survey of sets, numbers, algebra, geometry, probability, and statistics. This course is not intended for Mathematics and Science majors. Prerequisites: MAT-062 or equivalent with a minimum grade of C- or meets minimum placement testing requirements.

SOC-114 - CONFLICT RESOLUTION IN THE WORKPLACE

Lecture: 3

Credit: 3

Conflict Resolution in the Workplace will study conflict resolution theories and applications in the workplace. The course will provide students with the opportunity to develop their own effective interpersonal conflict resolution skills as well as skills needed to help employees resolve their conflicts with one another and the skills needed to negotiate contracts. Students will also be introduced to theories and skills needed to apply culturally sensitive principles to conflict resolution.

SPC-112 - PUBLIC SPEAKING

Lecture: 3

Credit: 3

This course examines both the theoretical and practical basis of speech communication, particularly public speaking. Emphasis is on speech preparation, organization, support, delivery, and audience analysis.

ACC-111 - INTRODUCTION TO ACCOUNTING

Lecture: 3

Credit: 3

An introduction to financial accounting theory and practice, with an emphasis on the accounting cycle and computer application thereof.  This course is designed for non-business majors.

LGL-173 - LEGAL ASSISTANT LITIGATION

Lecture: 3

Credit: 3

This course prepares legal administrative assistant students to aid an attorney in litigation procedures. Students receive instruction regarding the detail necessary for trial preparation from the instant the dispute requires the services of an attorney.

ACC-332 - COMPUTER ACCOUNTING - QUICKBOOKS

Lecture: 2

Credit: 2

This course is designed to apply the fundamental accounting principles in a computerized environment by using the text/workbook combined with computerized standard accounting software package. Also electronic spreadsheets will be explored. A prior knowledge of accounting is required and knowledge of Windows will be helpful. It is necessary that each student be able to set aside lab time to complete assignments, either in the computer labs or a similar computer with computerized standard accounting software package. Prerequisites: ACC-131, ACC-142 or permission of instructor

ADM-198 - LEGAL TERMINOLOGY

Lecture: 1

Lab: 2

Credit: 2

This course is a study of the basic terminology used in a legal office. Emphasis will be placed on legal terminology definitions and on a study of court cases that pertain to the topics being covered.

ADM-235 - ADVANCED INTEGRATED OFFICE PROJECTS

Lecture: 1

Lab: 3

Credit: 3

An advanced course to integrate mastery level skills using Microsoft Word, Excel, Access, Outlook, PowerPoint, Publisher, the Internet and voice recognition software. Students work in an office-style environment requiring self-discipline and resourcefulness to manage communications, create effective presentations, solve business problems, make financial decisions, manage data, conduct business research and manage schedules. Continued emphasis on proper keyboarding technique, accuracy and speed building. Prerequisites: ADM-230

BUS-290 - EMPLOYMENT SEARCH/WORKPLACE SUCCESS

Lecture: 1

Credit: 1

A discussion of field experience problems and study of new occupational information will be presented. An internship paper covering the experience will be submitted. Corequisite: BUS-932.

BUS-932 - BUSINESS INTERNSHIP

OJT: 12

Credit: 3

This course is designed to provide the Administrative Professional student with practical experience in a business office prior to completion of the Associate of Applied Science degree.  The internship is an extension of the curriculum and provides meaningful experience related to the student's area of interest.  The student is overseen by the program coordinator and by an appointed supervisor at the internship worksite.  Corequisites:  BUS-290 and ADM-235.

BUS-180 - BUSINESS ETHICS

Lecture: 3

Credit: 3

This course introduces philosophical ethical theory and its application to business decisions. It considers theories of economic justice, social responsibility of corporations, regulation, conflict of interest and obligations, ethics of advertising, product quality and safety, environmental responsibility, hiring practices and rights of employers and employees.

LGL-280 - LEGAL CASE STUDIES

Lecture: 2

Lab: 2

Credit: 3

Designed to lead students through real and simulated court cases from beginning to end. Students will follow and research trials such as those involving criminal activity, family law, estate law, probate, and bankruptcy. Students will learn the steps and timing for creating and filing corresponding court documents relevant to each case. Research, ethics, confidentiality, deadlines, and accuracy will be emphasized. Prerequisite: LGL-173 Legal Assistant Litigation.

ADM-186 - LEGAL DOCUMENTS

Lecture: 1

Lab: 2

Credit: 2

This is a specialized course in which legal documents are studied. Emphasis is on creating and completing legal documents electronically. Transcription skills are refined with a concentration on legal documents. Legal terminology is applied throughout the course. Prerequisites: ADM-120.

PRL-284 - LEGAL ETHICS

Lecture: 2

Credit: 2

This course covers legal ethics with an emphasis on how the rules affect legal administrative assistants. Students learn about the regulation of the legal profession, including the rules of conduct that govern both attorneys and legal administrative assistants. Topics include the meaning and importance of the unauthorized practice of law, the attorney-client privilege and its related work product doctrine, confidentiality, the rules governing conflicts of interest, and other topics relative to ethics in law. Prerequisites: ADM-198, ADM-162.

MGT-101 - PRINCIPLES OF MANAGEMENT

Lecture: 3

Credit: 3

This course provides an intensive examination of the basic fundamentals of organization and management underlying the solution to management problems.

Kevin Rosenberg - Professor, (319) 208-5000 ext. 5199

Email: krosenberg@scciowa.edu
BBA, University of Iowa
MA, University of Iowa

Renee Smith - Associate Professor, (319) 208-5000 ext. 5194

Email: rsmith1@scciowa.edu
AA & AAS, Southeastern Community College
BA, Buena Vista University
MBA, Grand Canyon University

Stephani Smith - Instructor, (319) 208-5000 ext. 5217

Email: ssmith2@scciowa.edu
BA, Iowa Wesleyan College
MBA, Upper Iowa University

Deborah Wright - Professor, (319) 208-5000 ext. 5226

Email: dwright@scciowa.edu
AA, Southeastern Community College
BBA, Western Illinois University
MA, Western Illinois University
PhD, Northern Illinois University

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