Business Administration: Business Office Management Pathway - Office Support Certificate

Related programs:

Business Admin: Business Office Mgmt Pathway - Office Technology Certificate
Business Admin: Business Office Mgmt Pathway - Office Support Certificate
Business Admin: Business Office Mgmt Pathway - Office Professional Diploma
Business Admin: Business Office Mgmt Pathway - AAS

Curriculum Sequence

Fall Semester I Course Title Credit
ADM-162 Office Procedures 3
CSC-110 Introduction to Computers 3
Semester Total: 6
Spring Semester I Course Title Credit
ADM-117 Keyboarding and Document Production 3
Take 1 of 2 courses:
ADM-181 Records and Database Management 3
ESL-102 Reading/Writing IV 3
Semester Total: 6
Fall Semester II Course Title Credit
Take 1 of 2 courses:
ADM-120 Advanced Document Production 3
ESL-105 Listening/Speaking IV 3
Take WBL-155 as 1 credit:
WBL-155 Job Shadowing: Business, Finance, Marketing, and Management 1-2
Semester Total: 4
Spring Semester II Course Title Credit
Take 1 of 2 courses:
ADM-230 Integrated Office Projects 3
ESL-108 Grammar IV 3
Semester Total: 3
PROGRAM TOTAL: 19

ADM-162 - Office Procedures

Lecture: 3

Credit: 3

This course provides an understanding of the concepts, skills, procedures and professional image needed for employment in an office environment. Introductory topics include operational and supervisory functions, telephone and teleconference procedures, scheduling, travel arrangements, meeting and event planning, mail and shipping procedures and ethics and professionalism. Students use problem solving techniques and decision making experiences in a team environment.

CSC-110 - Introduction to Computers

Lecture: 3

Credit: 3

This course provides an introduction to computer concepts. The student will use the Windows operating system, presentation software, electronic spreadsheet software, database management software and word processing software. Microcomputer hardware and software as well as the processing concepts associated with each will be discussed. The course will also include information on file management, the Internet, virus protection and e-mail basics as applicable to the academic world as well as the business environment. Lab time outside of class is required to complete projects.

ADM-117 - Keyboarding and Document Production

Lecture: 2

Lab: 2

Credit: 3

A fundamental course in developing keyboarding skills for business and personal use. Students use Microsoft Word to learn proper formatting of office letters and memos, business and academic reports, tables, newsletters, flyers and graphics. Proper keyboarding technique, accuracy and speed building are emphasized.

ADM-181 - Records and Database Management

Lecture: 2

Lab: 2

Credit: 3

This class emphasizes the principles and practices of effective records handling. Management of records is performed according to the Generally Accepted Recordkeeping Principles of ARMA International. The record life cycle is covered including creation, storage, retrieval, maintenance and disposition of both manual and computerized database systems.

ESL-102 - Reading/Writing IV

Lecture: 3

Credit: 3

This is a reading/writing course for non-native speakers of English. The course develops higher order comprehension skills such as distinguishing between fact and opinion, and mastering persuasion techniques. It emphasizes strategies and skills that will help increase reading speed and understanding of denotation and connotation. The course leads students through the writing process by providing a wide variety of activities to help them master skills necessary for academic writing. Prerequisite: ESL-052 or meet minimum placement test score requirements. This course should be taken concurrently with ESL-105 and ESL-108.

ADM-120 - Advanced Document Production

Lecture: 1

Lab: 4

Credit: 3

Students use Microsoft Word to create office documents and apply advanced formatting and production techniques including mail merge, header/footer manipulation, report generation and custom formatting. Standard formats of advanced tables, agendas, minutes, itineraries, news releases, resumes and medical and legal documents are learned, and online collaboration is introduced. This class continues to emphasize proper keyboarding technique, accuracy and speed building. Prerequisite: ADM-117.

ESL-105 - Listening/Speaking IV

Lecture: 3

Credit: 3

This is a listening/speaking course for non-native speakers of English. The course emphasizes comprehension of oral language as spoken by native English speakers. Students will practice pronunciation in academic discourse. The course will help develop skills in applying idiomatic expressions in negotiating and reducing miscommunication. Prerequisite: ESL-056 or meet minimum placement test score requirements. This course should be taken concurrently with ESL-102 and ESL 108.

WBL-155 - Job Shadowing: Business, Finance, Marketing, and Management

Lecture: 0.5-1

Credit: 1-2

Students in this course will explore the fields of Business, Finance, Marketing and Management while developing research skills, professionalism and building occupational knowledge. Students will visit workplaces in this employment sector to learn about specific jobs, professional requirements and develop a basic knowledge of an organization's structure and values.

ADM-230 - Integrated Office Projects

Lecture: 1

Lab: 4

Credit: 3

This course is designed to enhance and reinforce software skills through project-based activities by extensive use of integrating applications. Students complete projects that represent what is required in an actual business environment. This class will develop teamwork, creativity, decision making and critical thinking skills as will be experienced in the office setting. Software used includes Microsoft Word, Excel, Access, PowerPoint, Publisher and the Internet. Continued emphasis on proper keyboarding technique, accuracy and speed building. Prerequisite: ADM-120.

ESL-108 - Grammar IV

Lecture: 3

Credit: 3

This is an advanced course in grammar for non-native speakers of English, offering an introduction to such structures as gerunds, infinitives, various types of clauses and conditional sentences. Students will learn to apply the structures in classroom readings and in a variety of written tasks. Prerequisite: ESL-059 or meet minimum placement test score requirements. This course should be taken concurrently with ESL-102 and ESL-105.

Trisha Hopper - Professor, (319) 208-5000 ext. 5212

Email: thopper@scciowa.edu
AA, Carl Sandburg College
BA, Western Illinois University
MBA, Quincy University

Larisa Conner - Professor, (319) 208-5000 ext. 5244

Email: lconner@scciowa.edu
BA, Lipetsk State Pedagogical University
MA, University of Iowa

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