Business Administration - Business Office Management: Diploma

Related Programs:

Business Administration AAS
Business Office Management
 • Professional Certificate
 • Office Technology Certificate
 • Diploma
 • AAS
Legal Office Management
 • Professional Certificate
 • Office Technology Certificate
 • Diploma
 • AAS
Office Management
 • Professional Certificate
 • Office Technology Certificate
 • Diploma
 • AAS

West Burlington Campus (Keokuk campus offers select courses)

Curriculum Sequence

Fall Semester Course Title Credit
ADM-103 OFFICE TECHNOLOGY 2
ADM-117 KEYBOARDING AND DOCUMENT PRODUCTION 3
ADM-133 BUSINESS MATH AND CALCULATORS 3
ADM-162 OFFICE PROCEDURES 3
ENG-131 BUSINESS ENGLISH 3
SMM-108 SOCIAL MEDIA ENGAGEMENT 3
Semester Total: 17
Spring Semester Course Title Credit
ADM-120 ADVANCED DOCUMENT PRODUCTION 3
ADM-171 RECORDS MANAGEMENT 2
BUS-121 BUSINESS COMMUNICATIONS 3
BUS-931 JOB SHADOW 1
CSC-110 INTRODUCTION TO COMPUTERS 3
HUM-287 LEADERSHIP DEVELOPMENT STUDIES 3
Semester Total: 15
PROGRAM TOTAL: 32

ADM-103 - OFFICE TECHNOLOGY

Lecture: 1

Lab: 2

Credit: 2

This course provides in-depth and practical use of calendaring/scheduling systems, voice recognition software, advanced email functions, and the Internet as a research tool. Common office technology including video conferencing, projection, copiers, faxing, scanning, transcription, 10-key calculating, and multi-line phone systems will be presented and practiced in multiple settings.

ADM-117 - KEYBOARDING AND DOCUMENT PRODUCTION

Lecture: 2

Lab: 2

Credit: 3

A fundamental course in developing keyboarding skills for business and personal use. Students use Microsoft Word to learn proper formatting of office letters and memos, business and academic reports, tables, newsletters, flyers and graphics. Proper keyboarding technique, accuracy and speed building are emphasized.

ADM-133 - BUSINESS MATH AND CALCULATORS

Lecture: 3

Credit: 3

This course will focus on the use of 10-key calculators to review arithmetic fundamentals and solve common business problems, including banking, payroll, weights and measurements, percentage, commissions, discounts, mark-ups, interest, borrowing by business, consumer credit, sales taxes, property taxes, income taxes, and insurance. Prerequisite:  Meet minimum test score requirements.

ADM-162 - OFFICE PROCEDURES

Lecture: 3

Credit: 3

Duties, responsibilities, and personal qualifications of the office worker are emphasized. Efficient work procedures in completing common office tasks, office environment and personal development are typical areas studied.

ENG-131 - BUSINESS ENGLISH

Lecture: 3

Credit: 3

This course teaches the fundamentals of written communication with focus on the elements of effectively written business documents. The emphasis is on the development of writing skills through a) exercises in grammar, mechanics, usage, and spelling and b) application of these skills in a variety of written business documents. Prerequisites: Meet minimum placement test score requirement or a minimum grade of C- in ENG-013. No waivers.

SMM-108 - SOCIAL MEDIA ENGAGEMENT

Lecture: 2

Lab: 2

Credit: 3

This course explores the history of social networks and introduces students to social media for organizations. It provides students opportunities to implement the use of social media tools as part of a marketing strategy and work with social media analytic tools.

ADM-120 - ADVANCED DOCUMENT PRODUCTION

Lecture: 1

Lab: 4

Credit: 3

Students use Microsoft Word to create office documents and apply advanced formatting and production techniques including mail merge, header/footer manipulation, report generation and custom formatting. Standard formats of advanced tables, agendas, minutes, itineraries, news releases, resumes and medical and legal documents are learned, and online collaboration is introduced. This class continues to emphasize proper keyboarding technique, accuracy and speed building.  Prerequisite: ADM-117.

ADM-171 - RECORDS MANAGEMENT

Lecture: 1

Lab: 2

Credit: 2

This course is designed to familiarize students with alphabetic, numeric, geographic and subject filing systems. Both manual and electronic systems will be utilized. Prerequisite: ADM-117 or CSC-110.

BUS-121 - BUSINESS COMMUNICATIONS

Lecture: 3

Credit: 3

Designed to help the student develop effective communication techniques necessary for general business messages. The course emphasizes application of these techniques through the composition and keyboarding of letters, memos, reports and some oral presentations. 

BUS-931 - JOB SHADOW

Lecture: 0.75

Lab: 1

Credit: 1

This experience provides an opportunity to learn and practice basic office skills through job shadowing sessions with an approved business. Students will spend a minimum of 14 hours over the course of the semester observing and participating in the operations of various types of office settings. Class discussions will include goal-setting and continuous improvement based on these experiences. Opportunities to network with an area business and business professionals will be provided.

CSC-110 - INTRODUCTION TO COMPUTERS

Lecture: 3

Credit: 3

This course provides an introduction to computer concepts. The student will use the Windows operating system, presentation software, electronic spreadsheet software, database management software and word processing software. Microcomputer hardware and software as well as the processing concepts associated with each will be discussed. The course will also include information on file management, the Internet, virus protection, and e-mail basics as applicable to the academic world as well as the business environment. Lab time outside class is required to complete projects.

HUM-287 - LEADERSHIP DEVELOPMENT STUDIES

Lecture: 3

Credit: 3

This course is designed to provide emerging and existing leaders the opportunity to explore the concept of leadership and to develop and improve their leadership skills. The course integrates readings from the humanities, experiential exercises, films/videos and contemporary readings on leadership.

Kevin Rosenberg - Professor, (319) 208-5000 ext. 5199

Email: krosenberg@scciowa.edu
BBA, University of Iowa
MA, University of Iowa

Renee Smith - Associate Professor, (319) 208-5000 ext. 5194

Email: rsmith1@scciowa.edu
AA & AAS, Southeastern Community College
BA, Buena Vista University
MBA, Grand Canyon University

Stephani Smith - Instructor, (319) 208-5000 ext. 5217

Email: ssmith2@scciowa.edu
BA, Iowa Wesleyan College
MBA, Upper Iowa University

Deborah Wright - Professor, (319) 208-5000 ext. 5226

Email: dwright@scciowa.edu
AA, Southeastern Community College
BBA, Western Illinois University
MA, Western Illinois University
PhD, Northern Illinois University

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