Business Administration -Business Office Management Pathway: Office Support Certificate

Curriculum Sequence

Fall Semester I Course Title Credit
ADM-162 OFFICE PROCEDURES 3
TOTAL 3
Spring Semester I Course Title Credit
ADM-181 RECORDS AND DATABASE MANAGMENT 3
TOTAL 3
Fall Semester II Course Title Credit
ADM-120 ADVANCED DOCUMENT PRODUCTION 3
TOTAL 3
Spring Semester II Course Title Credit
ADM-230 INTEGRATED OFFICE PROJECTS 3
TOTAL 3

ADM-162 - OFFICE PROCEDURES

Lecture: 3

Credit: 3

This course provides an understanding of the concepts, skills, procedures, and professional image needed for employment in an office environment. Introductory topics include operational and supervisory functions, telephone and teleconference procedures, scheduling, travel arrangements, meeting and event planning, mail and shipping procedures, and ethics and professionalism. Students use problem solving techniques and decision making experiences in a team environment.

ADM-181 - RECORDS AND DATABASE MANAGMENT

Lecture: 2

Lab: 2

Credit: 3

This class emphasizes the principles and practices of effective records handling. Management of records is performed according to the Generally Accepted Recordkeeping Principles of ARMA International. The record life cycle is covered including creation, storage, retrieval, maintenance, and disposition of both manual and computerized database systems.

ADM-120 - ADVANCED DOCUMENT PRODUCTION

Lecture: 1

Lab: 4

Credit: 3

Students use Microsoft Word to create office documents and apply advanced formatting and production techniques including mail merge, header/footer manipulation, report generation and custom formatting. Standard formats of advanced tables, agendas, minutes, itineraries, news releases, resumes and medical and legal documents are learned, and online collaboration is introduced. This class continues to emphasize proper keyboarding technique, accuracy and speed building.  Prerequisite: ADM-117.

ADM-230 - INTEGRATED OFFICE PROJECTS

Lecture: 1

Lab: 4

Credit: 3

This course is designed to enhance and reinforce software skills through project-based activities by extensive use of integrating applications. Students complete projects that represent what is required in an actual business environment. This class will develop teamwork, creativity, decision making and critical thinking skills as will be experienced in the office setting. Software used includes Microsoft Word, Excel, Access, PowerPoint, Publisher and the Internet. Continued emphasis on proper keyboarding technique, accuracy and speed building. Prerequisites: ADM-120.

Trisha Hopper - Assistant Professor, (319) 208-5000 ext. 5212

Email: thopper@scciowa.edu
AA, Carl Sandburg College
BA, Western Illinois University

Kevin Rosenberg - Professor, (319) 208-5000 ext. 5199

Email: krosenberg@scciowa.edu
BBA, University of Iowa
MA, University of Iowa

Renee Smith - Professor, (319) 208-5000 ext. 5194

Email: rsmith1@scciowa.edu
AA & AAS, Southeastern Community College
BA, Buena Vista University
MBA, Grand Canyon University

Stephani Smith - Assistant Professor, (319) 208-5000 ext. 5217

Email: ssmith2@scciowa.edu
BA, Iowa Wesleyan College
MBA, Upper Iowa University

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