Information Technology Management - IT Technician Diploma

Program Information

IT Management - IT Technician Diploma

This program offers hands-on experience and practical application of installation maintenance and administration of computer networks in a business atmosphere. Students will spend time working on how to manage a department, including create a budget, handling conflicts and managing projects.

Students graduating from this program should be capable of managing a department and have excellent IT skills. Students will also take the CompTIA IT Fundamentals Certification at the end of the Spring I semester.

The IT Technician Diploma is awarded after successful completion of the second semester.

See Program Handbook for additional information.

*Diploma can be earned one time.

Summary Sheet

The summary sheet provides a program overview and other information.

Download the summary sheet.

Curriculum Information

Curriculum Sequence
Fall Semester I	Course Title	Credit
CIS-125	Introduction to Programming Logic with Language	3
NET-122	Computer Hardware Basics	3
NET-142	Network Essentials	3
NET-442	Linux Operating System	3
ENG-105	Composition I	3
Take 1 of 2 courses:
MAT-702	Introduction to Math Applications	3
MAT-772	Applied Math (online)	3
	Semester Total:	18
Spring Semester I	Course Title	Credit
CIS-504	Structured Systems Analysis	3
NET-101	IT Fundamentals	1
NET-310	VIrtual Machines	3
NET-314	Windows Server	4
NET-637	Network Intrusion Investigation	3
SOC-114	Conflict Resolution in the Workplace	3
	Semester Total:	17
	PROGRAM TOTAL:	35

Course Descriptions

CIS-125 - Introduction to Programming Logic with Language
Lecture: 2	Lab: 2	Credit: 3
Introduction to computer programming with structured program development and module designs emphasized. Write programs related to several areas, including input/output, numerical computation, iteration, recursion, data manipulation and interactive procedures.
NET-122 - Computer Hardware Basics
Lecture: 2	Lab: 2	Credit: 3
This course is designed to improve the student's understanding of computer hardware and peripherals. The student shall gain an ability to determine the source of elementary equipment problems and the ability to isolate problems relating to software and hardware. Through hands-on labs, the student will obtain and demonstrate knowledge of installation, configuration and repair.
NET-142 - Network Essentials
Lecture: 3		Credit: 3
This course is designed to provide students with the background necessary to understand the local area networking information in Microsoft courses on workstations and networking. This course provides students with the information needed to build a foundation in current networking technology for local area networks, wide area networks and the Internet.
NET-442 - Linux Operating System
Lecture: 2	Lab: 2	Credit: 3
This course will cover the essentials of installing, configuring, maintaining, administering and troubleshooting the Linux operating system.
ENG-105 - Composition I
Lecture: 3		Credit: 3
A study of the principles of writing. Emphasis on rhetoric, mechanics and development of expository patterns: narration, description illustration, comparison/contrast, classification, process and cause/effect. Required for AA and AS Degrees. Prerequisite: Meet minimum test score requirements.
MAT-702 - Introduction to Math Applications
Lecture: 2	Lab: 2	Credit: 3
This course is offered to students who can profit from an applied course in mathematics and will prepare students who need to develop skills for MAT-704. It is designed as an introductory level algebra course recommended for students with one year of high school algebra. Emphasis is on the building of basic algebra skills and the application of these mathematical techniques. The course studies the relationship of geometry and algebra as they apply to various fields. This course will also cover whole numbers/decimals, integers, fractions/percents, direct measurement, basic geometric concepts/relationships, linear equations and right-triangle trigonometry. Prerequisite: MAT-052 or meet minimum placement testing requirements.
MAT-772 - Applied Math (online)
Lecture: 3		Credit: 3
This course covers all fundamental arithmetic concepts and more routine algebraic operations. Arithmetic concepts are fractions, percentages, graphing, decimals, ratios, word problems, metrics, areas and volumes. Algebraic work includes solving simpler equations, proportions and formula rearrangement. Appropriate CPT score on math assessment or prerequisite course.
CIS-504 - Structured Systems Analysis
Lecture: 2	Lab: 2	Credit: 3
This course will provide theory and practice in the complete process of systems analysis and design and the steps involved. Actual systems analysis and design lab practices will measure the student's understanding as well as provide an opportunity to apply concepts in project management. Prerequisites: ENG-105 or Instructor Approval, NET-122, NET-142, NET-442 and CIS-125.
NET-101 - IT Fundamentals
Lecture: 1		Credit: 1
This course will provide students with the fundamental technical knowledge about personal computers that is needed to work efficiently in the IT career field. Upon successful completion, students will be able to setup basic workstations, including installing basic hardware and software and establishing network connectivity and troubleshoot compatibility issues. It will also assist the students for preparing and taking the CompTIA IT Fundamentals exam. Prerequisites: NET-122 and NET-142.
NET-310 - VIrtual Machines
Lecture: 2	Lab: 2	Credit: 3
This course will cover the concepts of virtualization including hardware and software. Topics will include benefits vs. risks analysis, installation and configuration, operation and maintenance and disaster recovery using server and workstation virtualization techniques. Creation and administration of Virtual Desktop environments will also be covered. Prerequisites: NET-142 and NET-442.
NET-314 - Windows Server
Lecture: 2	Lab: 4	Credit: 4
Windows Server covers the issues of setting up a client/server environment using Windows Server software. The course begins with file server basics. Determining the cost of a network and choosing appropriate network hardware are included. Students will receive hands-on experience in preparing client computers, installing Windows Server software and setting up a complete client/server environment. They will learn how to configure a domain environment with DNS/DHCP, and remote access. There will be hands-on troubleshooting in the labs. Prerequisites: NET-122 and NET-142.
NET-637 - Network Intrusion Investigation
Lecture: 2	Lab: 2	Credit: 3
This course enables students to use penetration-testing tools and techniques that ethical hackers and security testers utilize to protect computer networks. Skills and techniques include footprinting, social engineering, port scanning, enumeration and cryptography. This course incorporates a lab component in which students practice skills designed to secure network connections and prevent attacks. Prerequisites: ENG-105 or Instructor Approval, NET-142, NET-314 and NET-442.
SOC-114 - Conflict Resolution in the Workplace
Lecture: 3		Credit: 3
Conflict Resolution in the Workplace will study conflict resolution theories and applications in the workplace. The course will provide students with the opportunity to develop their own effective interpersonal conflict resolution skills as well as skills needed to help employees resolve their conflicts with one another and the skills needed to negotiate contracts. Students will also be introduced to theories and skills needed to apply culturally sensitive principles to conflict resolution.