Business Administration: Business Office Management Pathway - Office Technology Certificate

West Burlington Campus, Online, and select courses available at the Keokuk Campus

Related programs:

Business Administration: Office Technology Certificate
Business Administration: Office Support Certificate
Business Administration: Office Professional Diploma
Business Administration: AAS

Curriculum Sequence

Fall I Course Title Credit
ADM-103 Office Technology 2
SMM-108 Social Media Engagement 3
Semester Total: 5
Spring I Course Title Credit
ADM-117 Keyboarding and Document Production 3
ADM-181 Records and Database Management 3
Semester Total: 6
PROGRAM TOTAL: 11

ADM-103 - Office Technology

Lecture: 1

Lab: 2

Credit: 2

This course provides in-depth and practical use of calendaring/scheduling systems, voice recognition software, advanced email functions and the Internet as a research tool. Common office technology including video conferencing, projection, copiers, faxing, scanning, transcription, 10-key calculating and multi-line phone systems will be presented and practiced in multiple settings.

SMM-108 - Social Media Engagement

Lecture: 2

Lab: 2

Credit: 3

This course explores the history of social networks and introduces students to social media for organizations. It provides students opportunities to implement the use of social media tools as part of a marketing strategy and work with social media analytic tools.

ADM-117 - Keyboarding and Document Production

Lecture: 2

Lab: 2

Credit: 3

A fundamental course in developing keyboarding skills for business and personal use. Students use Microsoft Word to learn proper formatting of office letters and memos, business and academic reports, tables, newsletters, flyers and graphics. Proper keyboarding technique, accuracy and speed building are emphasized.

ADM-181 - Records and Database Management

Lecture: 2

Lab: 2

Credit: 3

This class emphasizes the principles and practices of effective records handling. Management of records is performed according to the Generally Accepted Recordkeeping Principles of ARMA International. The record life cycle is covered including creation, storage, retrieval, maintenance and disposition of both manual and computerized database systems.

Trisha Hopper - Professor, (319) 208-5000 ext. 5212

Email: thopper@scciowa.edu
AA Carl Sandburg College
MBA, Quincy University
BA, Western Illinois University

Renee Smith - Professor, (319) 208-5000 ext. 5194

Email: rsmith@scciowa.edu
AA & AS, Southeastern Community College
BA, Buena vista University
MBA, Grand Canyon University