Medical Coding and Billing - Patient Access Associate Certificate
West Burlington Campus, and Online
*Health professions student outcomes are available on the Consumer Information page.
Medical Coding and Billing - Patient Access Associate Certificate
The Patient Access Associate program prepares students for the front line of healthcare services for patients entering a hospital or clinic. Students will learn customer service skills, medical terminology, registration and scheduling skills, specifics of revenue cycle, and use of electronic health records, HIPAA training and other standards of care, and different types of insurance offerings. The Patient Access Associate will assist patients to effectively navigate health appointments with providers or services. Upon successful completion of the four courses contained in the program the student will earn the Patient Access Associate Certificate.
Summary Sheet
The summary sheet provides a program overview and other information.
HSC-114 - Medical Terminology |
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Lecture: 2 |
Lab: 2 |
Credit: 3 |
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This course is designed to study the basic language related to medical science with emphasis on word analysis, construction, definitions, pronunciations, spelling and standard abbreviations. |
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MAP-401 - Medical Law and Ethics |
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Lecture: 1 |
Credit: 1 |
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This course is designed to familiarize the student with legal concepts of standard of care, scope of employment, criminal and civil acts, contracts, negligence and ethical concepts. |
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MAP-431 - Human Relations |
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Lecture: 1 |
Credit: 1 |
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This course includes fundamental principles related to human relations. Basic psychological and developmental theorists, factors that influence behavior, professional attitudes and behavior, self-improvement, and communication in the health care setting are emphasized. |
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CPC-170 - Patient Access to Healthcare |
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Lecture: 32 |
Credit: 2 |
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This course prepares the student for the front line of healthcare services for patients entering a hospital or clinic. This course places an emphasis on customer service skills, patient registration, patient scheduling, the fundamentals of the revenue cycle, billing and reimbursement, HIPAA and practical experience and understanding of electronic health records. Corequisites: HSC-114, MAP-401 and MAP-431. |
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Megan Massner - Instructor/Coordinator, (319) 208-5000 ext. 5203
Email: mmassner@scciowa.edu
Diploma, Southeastern Community College
Anne Abel - Instructor, (319) 208-5000 ext. 5293
Email: aable@scciowa.edu
CPC, Certification of American Academy of Professional Coders
CPC-I, Certification of American Academy of Professional Coders
Deb Shaffer - Instructor, (319) 208-5000 ext. 5213
Email: dshaffer@scciowa.edu
AAS, Mt. St. Clare College
ADN, Southeastern Community College